How does the self-imposed deposit limit feature work?

Limiting the amount you deposit weekly lets you enjoy our games responsibly and manage how much money you spend while playing.

• How do self-imposed deposit limits work?
• Italy gaming regulations and limits
• How do I set up a deposit limit?
• How do I increase or lower my limit?
• Can I reverse a deposit limit?
• What's the difference between a regulatory and a self-imposed deposit limit?
• What's the difference between a deposit limit and a buy-in limit?

How do self-imposed deposit limits work?

The self-imposed deposit limit is accumulative. The limit will consider any transactions you've made in the last 7 days. For example:

• If you deposited €10 within the last 7 days, you'll be €10 into your new limit.

If you're temporarily unable to make a deposit, you've likely reached your limit, and you'll have to wait until the limit resets before making another transaction.

To see the details and the transactions you've made during the last seven days, go to the Cashier and select 'Transaction History'.

If you haven't set any self-imposed deposit limits, it's possible that you've reached the maximum deposit limit for the payment method you're trying to use.

Italy gaming regulations and limits

It's necessary to have a weekly deposit limit of a minimum of €10 on your account, in line with Agenzie delle Dogane e Dei Monopoli (ADM) requirements. This limit includes all our products' deposit methods.

The limitation applies to everyone in Italy and we can't remove or increase it.

How do I set up a deposit limit?

Apply a deposit limit to your account by following the steps below:

To access this via our website, click on the button below:

If you're purchasing Play Money chips, the amount you spend will count towards your deposit limits.

How do I increase or lower my limit?

If you want to increase or lower your deposit limit, you can do so once the current limit expires. As part of our company policy, weekly limits run for seven days.

Once this time has passed, follow the paths described above and then enter a new increased or lowered limit amount. If you increase your limit, we'll approve it in 7 days. Lowering the limit will take effect immediately.

Can I reverse a deposit limit?

No. When a self-imposed deposit limit is applied, we can't reverse or cancel it until the limitation period has expired. As part of our company policy, weekly limits run for seven days.

You can change your limit once this period has passed.

What's the difference between a regulatory and a self-imposed deposit limit?

The self-imposed deposit limit is the one you've set up yourself. The regulatory limit corresponds to the deposit limit requirements that some countries or jurisdictions define. You'll only be able to deposit up to the lowest of the two limits.

What's the difference between a deposit limit and a buy-in limit?

The deposit limit affects how much you can deposit.

The buy-in limit affects your capability to register in tournaments and participate in cash games. Players can use a buy-in limit to set the maximum amount that they can spend weekly at tables. This limit includes all cash game and tournament buy-ins,re-buys, and add-ons. Once you have reached this limit, you will be unable to join any games or register into tournaments even if you have funds available in your account.