All About Bonuses
Free Spins Bonus
You can find out more about our casino offers in our promotions page.
Play for free on eligible real money Slots
Once all Free Spins have been played, winnings are credited as a Casino Instant Bonus. This cannot be withdrawn, but winnings derived from stakes placed using a Casino Instant Bonus will be made available for withdrawal by earning the required number of redemption points in Casino games.How do Free Spins Bonuses Work?
Free Spins are awarded to players in certain situations, such as a reward for a completed Challenge, or as part of a promotion.
Free Spins are for use on specified eligible games, with winnings credited as a Casino Instant Bonus all spins are completed.
When you accept a Free Spins Bonus, you will have a pre-determined amount of time in which to use it before it expires. If you choose to ‘decline’ a Free Spins Bonus, the bonus will not be available and no further action will be required.
Details of a Free Spins Bonus, including eligible games, expiry dates and Bonus progress, can be found in the 'My Stars' menu. This information will also be displayed when the Free Spins Bonus is offered.
Play, Pause, Resume
The 'My Stars' menu will also give you the option to 'pause' your bonus. Pausing your current Bonus will place it on hold and allow you to use another Free Spins Bonus available in your account.
You can choose to ‘resume’ a paused Bonus at any time up to expiry, though please note that pausing a Bonus does not affect its expiry date or time.
Free Spins Bonuses can be used in multiple eligible games, but you can only open one Free Spins session at a time.
Multiple Free Spins Bonuses
Only one Free Spins Bonus may be in use at any one time in an eligible game. If you have multiple Free Spins Bonuses available for use in a particular game, then you can manage the priority order of the Bonuses in the ‘Free Spins’ section of the ‘My Stars’ menu.
Once the active Free Spins Bonus is fully used, paused or expired, the next Free Spins Bonus will automatically become available. If you do not wish to use a Free Spins Bonus you have accepted, simply pause the Free Spins Bonus and let it expire, after which it will be removed from your account.
Using a Free Spins Bonus
Once Free Spins are available to be used on an eligible game (i.e. have been accepted), the Free Spins icon will be displayed on its game window. When this game is opened, a pop-up will appear; clicking ‘Use Now’ in the widget will launch a Free Spins session in a separate window while clicking ‘Use Later’ will open the game using any available real money or Instant Bonus balance.
Free Spins may be launched from within the game window at any time. When a Free Spin session is active, this will clearly be indicated in the ‘Line Bet’ and ‘Total Bet’ fields. After you have used all your free spins, any Free Spins Bonus winnings will be credited to your account as a Casino Instant Bonus.
Expiration
Every Free Spins Bonus has an expiry date. If all free spins have not been used by the expiry date, your Free Spins Bonus will expire and will be removed from your account, and you will not receive any pending winnings acquired using those free spins.